Health Benefits Administration: Implementation Support

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Our dedicated team of professionals will work through the details of administering client plans for
a seamless, smooth implementation, resulting
in the most efficient,
hassle-free set-up.

Smooth, Seamless Implementation for an Efficient, Hassle-Free Set-Up

We have a dedicated team of professionals that will work through the details of administering your plan for a seamless, smooth implementation, resulting in the most efficient, hassle-free set-up for our clients. A designated account manager and implementation coordinator ensure all relevant issues are addressed when transitioning from another TPA carrier, with a special emphasis on testing and auditing before go-live.

Your implementation coordinator will create a meeting schedule to ensure execution of the following activities:

Pre- and post-enrollment communications
Online enrollment and account updates
Eligibility data exchange
ID card requirements; plan documents (including medical management, schedule of benefits, eligibility, and claims-filing rules)
System configuration requirements
Provider network setup
Banking arrangements

Ongoing dialogue through regularly scheduled meetings and conference calls will ensure the implementation process is progressing as expected.