ProductsMayo Clinic Tobacco Quitline:
Program Components
Mayo Clinic Tobacco Quitline is a URAC-
accredited health call center.
A Comprehensive Smoking Cessation Intervention
The Mayo Clinic Tobacco Quitline program aims to meet the specific needs of each caller beginning with the first call, and continues to meet individual needs through specialized counseling follow-up calls and relapse prevention education. Program components include:
- A comprehensive tobacco use assessment
- Personalized treatment plans and educational materials appropriate for stage of readiness to change
- Different interventions at various stages of behavior change
- Individual counseling sessions
- Information on local support groups
- Relapse prevention strategies
- Cessation resources
- Outcome measurement and assessment
- Oversight and distribution of nicotine replacement therapy (NRT)
Smoking Cessation Counselors Deliver Personalized Treatment Plans
Professional counselors who have degrees in psychology, health and social sciences and more than 10 years of experience use motivational interviewing techniques to help participants understand the power of nicotine addiction and develop effective tools for quitting. Enrollees speak with the same counselor throughout the six-month process; we believe the development of this relationship increases the program’s efficacy.
Participants learn to recognize their triggers for tobacco use and develop strategies to overcome those triggers and prevent relapse.
- Individualized treatment plans for each participant are based on each caller’s stage of readiness to change and unique tobacco history
- Counseling is tailored to each caller’s stage of readiness to change
- Counselors help participants set a quit date, then follow up with a series of phone calls that provide support, education and strategies for staying tobacco-free
