Our Health Advisor service guides callers to resources and programs specific to your organization such as EAP services, disease management programs, employee health resources, employee wellness programs, employee health newsletter, health Web sites, self-care guides and more.

Ask Mayo Clinic, our Nurse Advice
Line Guides Your People to the
Appropriate Level of Care

Ask Mayo Clinic, a nurse advice line, guides callers to resources and programs specific to your organization. In today's complex health environment, a registered nurse can assess the caller's needs, help the caller navigate the system and direct the caller to the most appropriate resource. The nurse is a bridge to resources and programs such as EAP services, disease management programs, health plans, wellness resources, employee health Web sites, medical self-care books and more.

Nurses educate callers about relevant programs and services that can help them improve their health, increasing participation in all of your health interventions. Nurses also make warm-transfer referrals to any of these programs, taking advantage of a caller’s “teachable moment.”