Mayo Clinic Tobacco Quitline is committed to rapid and efficient implementation of new clients, and provides the ongoing communication, reporting and clinical support necessary to ensure success.

Ensure Success of Your Tobacco Cessation Program with Mayo Clinic Tobacco Quitline

Mayo Clinic Tobacco Quitline is committed to rapid and efficient implementation of new clients to ensure success. Our experience operating tobacco quit lines for populations including companies, member organizations, health plans and states confirms Mayo Clinic Tobacco Quitline's clinical excellence and administrative expertise. We are committed to rapid and efficient implementation of new clients, and provide the ongoing communication, reporting and clinical support necessary to ensure success.

A dedicated account manager leads the Mayo Clinic Tobacco Quitline implementation team. This team works collaboratively with you to set up required telecommunications, identify and modify database elements, produce and order all required printed materials to service Quitline callers and more. A customized implementation work plan is created for every client.

This plan will often include the following:

• Report reviews that allow adjustments to meet client reporting needs during the implementation phase. This will allow Mayo Clinic Tobacco Quitline to make any necessary database changes.
• Promotion campaign strategy that allows appropriate Mayo Clinic Tobacco Quitline staffing to meet anticipated call volume projections.
• Timely access to data loads to build the member eligibility database.
• Delivery of pertinent referral information to meet client expectations for member referral to other programs and resources.

Effective promotional tools to reach your population

Mayo Clinic Tobacco Quitline has a complete quit campaign our clients use to reach potential program participants. Messages reinforce the benefits of program participation and living smoke-free to move them along the behavior change continuum. Mayo Clinic Tobacco Quitline campaign materials include:

• Brochures
• Posters
• Postcards
• Key tags coordinated with special promotion mailings
• Templated content to use in company publications such as internal newsletters, intranet sites and broadcast e-mails
• Wallet cards with acetate stickers

Materials are distributed on a regular basis to raise awareness and increase utilization.  We work with you to develop a communication plan that integrates with your overall communication plan. Our 10 year history working with 48,000 people ranging from government, health plan to employer clients guides the development of promotional strategies and tactics proven to increase utilization and participant success.