Mayo Clinic Tobacco Quitline aims to meet the specific needs of each caller through specialized assessment, counseling follow-up calls and relapse prevention education.

Offer Mayo Clinic Tobacco Quitline, a Tobacco Cessation Program tailored for each caller

The Mayo Clinic Tobacco Quitline program aims to meet the specific needs of each caller beginning with the first call, and continues to meet individual needs through specialized counseling follow-up calls and relapse prevention education. Program features include:

• Toll-free number for enrollment, counseling and follow-up calls
• Comprehensive assessment of caller's tobacco use history and stage of readiness to change
• Individualized treatment plans based on caller's needs
• Educational items including a self-paced workbook and other supporting materials
• Relapse prevention strategies tailored to the individual's tobacco use triggers
• An initial assessment call and up to four proactive follow-up calls from a Mayo Clinic Tobacco Quitline counselor
• Oversight and distribution of Nicotine Replacement Therapy (NRT)
• Specialized counseling for spit tobacco users, minorities, the elderly, teens and pregnant tobacco users

Smoking cessation counselors deliver personalized treatment plans

Our professional telephonic smoking cessation counselors have more than 10 years of experience using motivational interviewing skills when counseling participants. Counselors begin with an open, collaborative, partnership that honors the participant’s autonomy and self-direction. They continue to evoke perspective and explore the participant’s capacity to change. Participants speak with the same counselor throughout the six-month process; we believe the development of this relationship increases the program's efficacy.

Participants are educated on the powers of nicotine addiction, learn to recognize their triggers for tobacco use and develop effective tools for quitting and preventing relapse.

• Individualized treatment plans for each participant are based on each participant’s stage of readiness to change and unique tobacco history
• Counseling is tailored to each participant’s stage of readiness to change
• Counselors help participants set a quit date, then follow up with a series of phone calls that provide support, education and strategies for staying tobacco-free