Mayo Clinic Tobacco Quitline utilizes a proprietary database to meet client reporting needs. We work collaboratively with clients to ensure we capture all key data elements required.

Discover the Mayo Clinic Tobacco Quitline difference

Mayo Clinic Tobacco Quitline's research-based protocols have proved to be extraordinarily successful. In fact, 55 percent of those who complete our comprehensive program and 34 percent overall quit using tobacco! *We invite you to compare these success rates with other tobacco quit lines, or with the generally accepted quit rates of 5 percent for self-quitters and 10 percent for those who seek some form of cessation counseling, and discover the Mayo Clinic Tobacco Quitline difference.

In our most recent satisfaction survey, 98 percent of respondents said they would recommend Mayo Clinic Tobacco Quitline to their friends and family. This is a resounding testament to the compassion of our counselors, the clinical integrity of the program and the practical nature of our materials.

* Our seven-month responder rate, 30-day point prevalence abstinence rate uses industry-standard guidelines established by the North American Quitline Consortium.

Tobacco Quitline database captures key data elements to meet client reporting needs

Mayo Clinic Tobacco Quitline utilizes a proprietary database, tracking participants from the first call. At each follow-up call, the counselor records tobacco use status and other appropriate information into the database. To meet client reporting needs, our in-house programming staff takes a collaborative approach during the implementation phase to ensure we capture all key data elements required. By caller, Mayo Clinic Tobacco Quitline's database will track:

• Services provided
• Caller characteristics: age, gender, race/ethnicity, county/ZIP code, educational level, and household income
• Number of children in the home
• Tobacco use in the home
• Tobacco consumption levels
• Past quit history
• Quit date
• Health history
• Current usage patterns
• Referrals
• Insurance information
• How callers learned about MCTQ
• Willingness to be contacted for follow-up evaluation and support

Monthly reports that include complete demographic information are provided. Quarterly work plan updates also are prepared. Reports can include the following data:

• The number of primary counseling enrollees, information-only calls, professional inquiry calls and the number of referrals
• Stage and status at the time of enrollment and last contact
• Seven-month outcomes
• Demographic information, including geographic and socioeconomic distribution of callers
• How callers learned about the Mayo Clinic Tobacco Quitline

Each month, engagement specialists make satisfaction survey calls to a statistically significant, random sample of enrollees. Satisfaction survey reports are delivered on an annual basis.

Reports can be transmitted electronically. For clients who also purchase the Mayo Clinic EmbodyHealth portal, reports are available online through the Report Suite.